Introduction
The rapid growth of technology has changed the way we learn. It has created a learner centric environment where mature andragogical learners can flourish and catch a plethora of educational material at his finger tips. The computer based material can be designed and presented either synchronous of asynchronous. The computer instructional material can be either distance learning or classroom facilitated. However computer learning is presented, the learner needs motivation, whether it is internal or external to maximize the learning experience.
The use of computer technology has created a situation for many learners to use the technology as a “scapegoat”. Learners have stated at Naval Submarine School that they do not learn well from Interactive Multimedia Instruction (IMI) and learn better from hands-on or Instructor Led Training (ILT) pedagogical learning methods. Many learners have stated that computer aided learning is ‘boring’, that it lacks the intensity and interest of computer games. However, according to recent Kirkpatrick surveys at Naval Submarine School (2006) test grades, attrition rates and knowledge transfer shows learner retention is higher utilizing ‘boring’ IMI compared to that of ‘non-boring’ ILT. The IMI might be classified as ‘boring’ when a learner compares it to exciting computer games or to instructor led training. However, the young age of the learners is a factor when making the transition for pedagogical to andragogical learners. This is what makes the IMI appear expressionless to a young learner yet to enter andragogy. Sailors that have fleet experience and are true andragogical learners do not mediate IMI boring, this is because they can directly narrate the material.
Sailors that do not have fleet experience become overwhelmed with novel concepts and ideas presented in the IMI and cannot portray the material. Therefore, they subjectively ‘tune out’, become de-motivated, and their only response is that the material is ‘boring’. In a recent study by McWilliams (2001) “A conclusion of this study was that a learner’s successful performance may not be associated with the learner’s particular cognitive style or learning style, but more with the learner’s learning environment, motivation level, knowledge of the CBT capabilities, and instructional strategies incorporated during the learning process.”
Properly developed computer assisted learning does provide superior instruction to the learner. Computer aided learning provides standards in curriculum delivery. The delivery to one class meets the delivery to another class. Many times in Instructor Led Training, material is lost between different instructors. One trainer might not present the same material in the same fashion as another trainer. Therefore, training is not standard. Trainers can not standardize what the learner retains; he can only try to standardize what is being presented. Computer based curriculum helps to provide a solid baseline of curriculum.
Moreover, one state that using computer based IMI to border line pedagogical-andragogical learners is a questionable technique. Computer based learning is solely designed for the andragogical learner. Naval Submarine School theorizes that this not the case in the submarine community. An important learning outcome of computer based learning is discipline and self-direction. In the submarine community this is notable. Lives depend on a sailor’s ability to know where to find the correct information about: oceanography, political climates, computer languages, shipping history, electromagnetic signal, hydraulics and nuclear plant operations and many more. The submarine sailor is specialized in his particular field, but has to have knowledge about everything the submarine is capable of doing in order to operate it effectively. It is impossible for sailors to hold all of this information. Therefore, by teaching adult learning theories to young sailors, we are developing self-directed learning to enhance the sailor’s ability.
The terms ‘computer instruction’, ‘interactive courseware’ and ‘interactive multimedia instruction’ can mean many things and are substantial encompassing. All of these terms can be ragged when discussing synchronous or asynchronous learning. These terms can also be used if the curriculum is delivered in the classroom or through distance learning. Moreover, computer instruction does not necessarily need to be tied to a Learning Management System (LMS) or be developed using complex Learning Content Management Systems (LCMS). Computer curriculum can be developed using programs as simple as MS Word and Power Point. However the curriculum is developed and delivered, there are some communities used to enhance student motivation. There are also some novel motivational techniques that are utilized in distance learning and classroom facilitation.
Learning Objective Statements
The first step in any form of curriculum development is clear learning objectives. Course learning objectives (CLOs) are the first product produced in the instructional develop process. After development of the CLOs is the topic learning objectives (TLOs). Sometimes the CLOs are referred to as terminal objectives and the TLOs are enabling objectives. Either way, objective statements are developed the same way and are vitally important to build inclusion with learners.
All of the objective statement need to build for the Job Task Analysis (JTA) data for the specific skills that you want to train employees on. Learners need to understand the ‘what’s in it for me’ aspect. Learning objectives provide this information if properly written and clear. Learning objectives need to have three elements; a condition, an action and an assessment. According to Wlodkowski (1998) objectives need to have the following three elements: who, how and what (p. 116). At the Submarine Learning Center, the guidance is that the ‘who’ of an objective is understood. We know that we want the participant (learner) to accomplish something. What is not understood is under what condition the learner has to accomplish something. For instance: “Using standard issued diesel tools, you will be able assemble a diesel ring pinion with 100 percent accuracy”. The condition provides more information to the learner and makes the objective more useable. The action of the fair needs to be designed using Bloom’s Taxonomy and needs to match the assessment and the skills desired to be mastered by the CLOs.
Wlodkowski (1998) further states; “When specific objectives, skills, or competencies are appropriate and meaningful, especially in technical areas such as medicine and engineering, clearly defined goals can heighten learners’ sense of control and capability” (p. 116). Specific well written learning objectives will always heighten the learners’ sense of control and capability regardless of his field of expertise. This is because our lesson plans and assessments are built directly from our objectives. Learners need to know what they are going to learn, what they are expected to retain, how they are expected to perform at all times, regardless of the shriek of the training material.
Clear objectives are equally primary in instructor led training, distance learning, asynchronous or synchronous computer training. Whatever the delivery method of the training, learners need the ability to review the objective statements and understand what they mean. In computer based training, this may require a hyperlink to the objectives from any instructional screen the learner is on. Too many times are learning objective which are designed for the instructor to know what material is to be presented confused with learning fair statements which are designed for the learner.
One of the problems observed at Naval Submarine School and other organizations computer courses is that objectives are weak and the computer simulation programs is treated as a stand alone product. Computer programs can provide asynchronous distance learning to the learner, but the objectives have to be strong and have to be able to stand on its own. Recently there have studies on the use of computer simulation games (such as Sim City for civil engineering, Civilization for history, 688I for submarine tactics) in the use of education. The majority of these studies have stated that the spend of these games do not further education.
The United States Navy does incorporate the use of the 688I game to teach tactics to the navy’s Junior Officers. The game was designed by a contractor for the navy at a secret classification level and marked unclassified to the general public. The disagreement besides classification is that the navy uses it as share of curriculum with strong objectives and assessments. The following is an example of a poorly written objective retrieved from an online course designed to bid civil engineering; “The student will experience simulated city planning and development through software called SimCity 2000″ (Author unknown). The behavior of the objective is not measurable and there is no condition. Therefore the learner does not know how to measure successful completion.
Chunking
Chunking is the learning segments that are delivered to the learner. In typical instructor led training, the trainer delivers material for approximately 50 minutes than administers a 10-15 minute break to refresh the learners. In computer based training, a learner might be miserable reading or performing on a computer mask for that long. Therefore it is best when facilitating an synchronous computer learning session to have the learners complete a 20 minute segments of computer instruction, than participate in a class discussion about the material just covered for 20 minutes before taking a break. This discussion is not only a break from the computer screen; it is the adult learners learning from each other experiences and interpretations. This facilitated discussion builds on the adult learners “active learner participation” the Brookfield (1986, p. 38) describes.
In developing an asynchronous computer learning module, the instructional design specialist has to ensure that topics or modules are at a maximum of 20 minute duration. Learners participating in distance learning asynchronous programs might have to complete a module during his or her lunch break. Perhaps the learner can complete topic before falling asleep for the night. Therefore, if topics or modules are too long, than the learner will not have time to complete them, may loss interest, or it just might be too difficult to complete. Therefore short ‘chunks’ of information is best suited. The chunks should correlate to a learning objective with therefore can be directly built in to a learning objective statement.
Learner Communication
Learners need to be able to communicate what they are learning with each other. They need a forum to discuss issues, post questions, solve problems and communicate with the trainer. Adult learners have much to add to the learning experience. They have experience that is critical to other learner. They have up to date ‘deck plate’ experience that might be helpful to the trainer also. There are many ways learners can communicate with the trainer and other learners and it depends on how the curriculum is delivered. Synchronous distance learning is different than asynchronous which is different than classroom computer based training. Therefore trainers must be aware of different techniques available to the learners.
Traditional Classroom learners that are utilizing computer based learning have the opportunity to discuss what was recently delivered in the computer software. Chunking in to short segments allows the facilitator to facilitate this. The learners can participate in activities and problems based on the theories presented. This works with synchronous and asynchronous computer based classroom learning.
The United States Navy uses a unique course called Submarine Combined Electronics Field (SECF). The SECF curriculum is asynchronous, combines three different electronic apprentice ratings (sonar, fire control, and electronic technicians) into the same class. The course is approximately 3 months long and the learners complete computer modules at their own pace. After completion of certain modules, the learners go to a laboratory environment where they operate their rating’s equipment in an underway scenario with the other learners. Due to the high student throughput, learners do not have to wait long for other learners in the laboratory.
Many trainers and learners have been resistant to this course since it changed the training paradigm in many facets. Ratings were being trained together. Apprentice learners were being trained andragogically. Computer learning was not a tool for distance learning. However, this plot of training helps to build the critical thinking skills that Brookfield (1987) describes: “They can take multiple perspectives on a problem. They frequently use trail and error methods in their experimentation with alternative approaches” (p. 116). One of the shortcomings of computer based learning is that there is not much room for trail and error. A computer simulation programs for troubleshooting equipment can not be programmed for every possible outcome or troubleshooting path within a reasonable financial budget. Therefore to keep learners motivated and to develop their well-known thinking skills, there must be multiple approaches to solving problems.
When a trainer is delivering curriculum through distance learning he must be aware of the capabilities and limitations of the learners. A trainer should not instruct learners to have a video conference in the middle of the course without it being in the syllabus since many learners might not have this technology. However, learners need to communicate through distance learning. Bulletin boards, email, chat room are excellent tools in the trainer’s tool box for communication. One explain with these forms of communication is that the learner has a obvious manufacture of autonomy while communicating in them. A learner might have an email address that does not deem his name. His chat room name or profile might not reflect who he or she is. Even if the learner does communicate how he or she is, the learner might say things distance learning wise without the same fear of repercussion or peer pressure that a class room learner might have. According to Wlodkowski’s strategy 12 (1998); “Introduce the concepts of comfort zones and learning edges to encourage learners accommodate more intense emotions during episodes of new learning” (p.128). Learners do become very emotional when learning new material. They might be very vocal about their experiences and it might contrast with the curriculum being presented. Moreover, chat rooms and bulletin boards can become very heated and personal if not monitored closely. To contain a positive learning experience ground rules need to be established and learners need to establish a mutual respect for each. This is best accomplished at the beginning of the course with ground rules provided by the trainer.
Remarkable the same way a question pool or a question posting board works in traditional classroom training, a Frequently Asked Questions (FAQs) section is beneficial to all learners. Many learners will have the same questions about material being presented in the computer based curriculum. Sometimes it can be costly and untimely to update the computer software with answers to these questions. Therefore the trainer should develop a FAQ section that learners are required to read before doing the computer module. Learners should read it before hand to enforce the law of primacy. Then when a learner is presented some material in the computer based curriculum that is questionable, the answer from the FAQ is new in his mind.
The key with all adult learning is communication, recalling, researching, reflecting and exploration. Brookfield states (1987) “Adults work best when they are in collaborative groups” and “Adults learn best when they engage in action, reflection, further action, and further reflection” (p. 113). Technology does not drive the curriculum or the learners drive for education, it only provides recent ways to engage the learners. The engagements could be from some of the technologies already presented such as chat rooms, bulletin boards or email. However, as long as learners are talking and exchanging ideas, learning is occurring. According to Ellis (2003) while he and his fellow soldiers were captives during the Vietnam War at Hanoi Hilton, they were able to teach each other history, foreign languages, physics and a multitude of other academic areas. There were no computers; these prisoners of war were in the worst possible scenario imaginable. They were abused, beaten and tortured. Yet they still communicated (sometimes using mirrors or Morse code) with each other and made the best of what they had. It was their determination and longing for something better that kept them engaged. If they lost engagement, they lost hope.
Summary
Advances in technology have created an environment in education that many people could only dream about a few years ago. Technological advances have turned the educational world from an instructor centric pedagogical environment to an andragogical learner centric environment. There is a plethora of materials out there for people to learn from, there are courses that use computer gaming, interactive courseware, distance learning, classroom synchronous and asynchronous training available. The learner has to only choose his delivery method of choice. So much is available that it takes a customary adult learner to realize his needs and how he or she can accomplish them with the curriculum and delivery method of his choice. The learner has to seek the positive outcome of successfully completing the learning; this is done through strong learning fair statements. The trainer should also provide guidance to the learners on what is available to meet with other learners, answer FAQs, and provide further reading lists. However, the overall motivation relies with the learner. The most exciting computer curriculum will not make the learner advance through the material. Moreover the computer curriculum does not have to be exciting for a learner to reflect and expound on the material. Sometimes if the computer curriculum is ‘boring’ the learner might be motivated to research the topics further. Once again clearly written learning honest statements will guide the learner in this research.
References
Brookfield, Steven. (1987). Developing Critical Thinkers. Jossey-Bass Publishing; San Francisco, CA.
Brookfield, Stephen. (1986). Understanding and Facilitating Adult Learning. Jossey-Bass Publishing; San Francisco, CA.
Dolasinski, Mary Jo. (2004). Training the Trainer. Prentice Hall; Upper Saddle River, NJ
Ellis, Lee. (2003). Leading Talents, Leading Teams. Jossey-Bass Publishers; San Francisco, CA.
Marsick, V. & Watkins, K. (2001). Informal and Incidental Learning, New Directions for Adult and Continuing Education, no. 89, Spring 2001. Jossey-Bass Publishers; San Francisco, CA.
Merriam S. & Caffarella R. (1998). Learning in Adulthood: A Comprehensive Guide Jossey-Bass Publishers; San Francisco, CA.
Mezirow, Jack. (1991). Transformative Dimensions of Adult Learning. Jossey-Bass Publishing; San Francisco, CA.
McWilliams, Vicki. (2001). Exploring the Relationship Between Computer-Based Training, Learning Styles, and Cognitive Styles. The University of New Mexico. Retrieved from 06 August, 2007 from; http://proguest.umi.com/pqdweb? did=728465331&sid=12&fmt=2&clentld=79356&RQT=309&VName=PQD
Wlodkowski, Raymond. (1998) Enhancing Adult Motivation to Learn. Jossey-Bass Publishers; San Francisco, CA.
Author Unknown. (2004). Technology Education-Urban Planning. Retrieved August 7, 2007 from http://www.geocities.com/tech_ed_2000/units/wadd/SimCity2000Unit.htm
Tags: email campaign management software, email management software, email retention driver, Email Retention Software, mailing list archive softwareRelated Posts
Filed under Email Compliance Solutions by on May 10th, 2011. Comment.
The one-time press secretary for former North Carolina Governor Mike Easley has testified under oath that Easley had a secret email account named for fictional detective Nick Danger while in office, and asked staff and email recipients to extinguish his messages in violation of residence law and policy.
Easley, a Democrat, held office for two terms before new North Carolina Governor Bev Perdue. He has been the subject of a lawsuit charging illegal activity regarding a secret email anecdote while governor.
Today’s print edition of The Charlotte Observer reported that his former press secretary Renee Hoffman has now admitted in a sworn deposition that Easley both had a secret email account to conduct business and told his public information staff to delete the secret emails to and from his office.
Faded Health and Human Services spokeswoman Debbie Crane, who was fired during Easley’s term in office, has previously claimed that she and other government officials received emails from the secret account dealing with state business and were instructed to delete them each day.
Easley’s office denied in 2008 that emails were deleted, and a panel appointed by Easley himself cleared him of any wrongdoing.
Ten North Carolina news outlets sued Easley in April, 2008 to find out the truth and Hoffman’s sworn testimony is part of the lawsuit.
North Carolina law states that emails from and to public officials are public records and subject to disclosure to the press if they contain taxpayer business. Easley even signed an executive order in January 2009 before leaving office requiring any future governors to save all emails in compliance with state law.
However, no emails from Easley’s Nick Danger anecdote have ever been turned over to the press or public despite hordes of requests for all public records from press outlets like The Raleigh News and Observer and The Charlotte Observer.
Hoffman testified that Easley’s secret email sage was operated under the name Nick Wretchedness spelled backwards. Lop Danger is the name of a fictional character from a 1960s radio show.
A former communication director for Easley has suggested that the name was spelled backwards because Mike Easley has a learning disability and often writes backwards.
Sources:
The Charlotte Observer, Aide: Easley killed emails 2/4/2010
Tags: email compliance center, Email Compliance Services, email security servicesRelated Posts
Filed under Email Compliance Solutions by on Apr 21st, 2011. Comment.
The one-time press secretary for former North Carolina Governor Mike Easley has testified under oath that Easley had a secret email account named for fictional detective Lop Danger while in office, and asked staff and email recipients to slay his messages in violation of state law and policy.
Easley, a Democrat, held office for two terms before current North Carolina Governor Bev Perdue. He has been the subject of a lawsuit charging illegal activity regarding a secret email fable while governor.
Today’s print edition of The Charlotte Observer reported that his archaic press secretary Renee Hoffman has now admitted in a sworn deposition that Easley both had a secret email account to conduct business and told his public information staff to delete the secret emails to and from his office.
Former Health and Human Services spokeswoman Debbie Crane, who was fired during Easley’s term in office, has previously claimed that she and other government officials received emails from the secret account dealing with state business and were instructed to delete them each day.
Easley’s office denied in 2008 that emails were deleted, and a panel appointed by Easley himself cleared him of any wrongdoing.
Ten North Carolina news outlets sued Easley in April, 2008 to find out the truth and Hoffman’s sworn testimony is part of the lawsuit.
North Carolina law states that emails from and to public officials are public records and subject to disclosure to the press if they have taxpayer business. Easley even signed an executive order in January 2009 before leaving office requiring any future governors to save all emails in compliance with state law.
However, no emails from Easley’s Nick Danger account have ever been turned over to the press or public despite hordes of requests for all public records from press outlets like The Raleigh News and Observer and The Charlotte Observer.
Hoffman testified that Easley’s secret email legend was operated under the name Nick Danger spelled backwards. Nick Danger is the name of a fictional character from a 1960s radio show.
A ancient communication director for Easley has suggested that the name was spelled backwards because Mike Easley has a learning disability and often writes backwards.
Sources:
The Charlotte Observer, Aide: Easley killed emails 2/4/2010
Tags: email archive requirements, email archiving services, email compliance center, Email Compliance Services, internet mail servicesRelated Posts
Filed under Email Compliance Solutions by on Apr 6th, 2011. Comment.
Businesses, even proceeding into the 21st century, can often be still terribly uncertain about what exactly to do with their records, especially, in particular, their electronic records. Among various types of properly associated topics, in this regard, one could practically develop for consume a good discussion about what should or should not be done, e. g., concerning such an critical matter as proper, modern e-media storage and rotation practices; therefore, this and other related matters will be here interrelatedly discussed, along with what constitutes worthy records management procedures and methods.
It is known, among the professional records managers, that managing successfully the fresh world of business risk can, of course, be often intimidating and challenging; and, therefore, knowing about the appropriately honest means to exhaust for controlling risk intelligently involves, among other matters, possessing very successful vital records protection programs; this is since the corporate information must be, thus, protected and made rightly accessible at a moment’s notice or, supposedly, sooner.
E-media Storage and Rotation Practices
A kind of useful planning guide could be then suitably developed, by which a corporation or firm can be fittingly informed about what things work and those that, in fact, do not actually function effectively or efficiently enough to be considered business-worthy efforts; all this pertains, most specifically and critically, toward the important subject of seeking a type of suitable guide for planning appropriate degrees of useful electronic media storage.
These various cognate thoughts can, of course, be most usefully applied to either an outside or an internally used/company storage facility, if that may be desired as an option.
One ought to make certain, however, that the media storage center chosen or developed by the firm itself has true state-of-the-art e-records management software (ERMS) to correctly manage all of the electronic media accurately; there should be a gracious review, or the full-scale creation of, a company’s entire process for inbound and outbound electronic media so that good tracking can be accurately verified throughout the tasks that may so occur or be assigned to the utilized records concerned.
Any truly viable e-media storage centers, as a records management process analysis would show, must then have good, monitoring-driven vault storage systems that necessarily, as ought to be fairly expected, provide complete environmental sustainability and intensively responsive control for all sensitive kinds of electronic media.
This so logically means, of course, insuring that the system in spot thoroughly provides known, verifiable, constant, consistent, and truly reliable temperature and humidity control features; this must be, therefore, properly aided with the added presence of multiple automatic alarm settings to be then correctly used for both high and low temperature and high and uncouth humidity conditions.
There ought to be dry-fire suppression systems used and with computerized, advanced sensors and dispensers intelligently located throughout the protected records-vault area; these can, for instance, use gaseous fire protection systems (such as carbon dioxide gas); many such systems, it can be well notorious, will not leave either liquid or solid residues on the records media; one can contemplate readily that this advantageously means, therefore, that the e-media is not unfortunately harmed or damaged in the very needed process of being protected.
The information technology (IT) department of a company must be concerned about having a media-migration program for transferring data, which will needed decades or centuries later, onto newer e-media; this is besides simply transferring data onto new data tapes or discs at scheduled intervals of either 5 or 10 years, by audited rotation procedures, at a time depending upon various factors, including the e-sensitivity of any media chosen; these activities will, of course, be integrated into the overall doings of the ERMS program’s useful functionality and operability.
After all, it is, e. g., well known to records professionals that all e-media is only as stable as the instability of the e-recording of the data, meaning that the electrons recording that data are not really that stable on any such e-media; even simple and direct transfers to new discs or tapes can unfortunately result in some loss of the data, unless some elaborate precautions are reasonably taken to somehow minimize that often expected loss.
Another point might seem, at times, much too positive but can, nonetheless, objective get wrongly neglected, through inadvertence, if too many people make many unwarranted assumptions; the storage facility must be correctly supplied with a true, complete, and properly updated list, on a regularly scheduled basis, of those selected, staunch personnel who are, thus, rightly authorized to retrieve and/or remove electronic media (or, for that matter, any records).
One possibly last but not least consideration is to make clearly sure that there are, in fact, known multiple forms of available back up; these are to be put solidly in place, moreover, for either potential, conceivable extra efforts or plain emergencies, as might be needed.
Among associated thoughts for these modern e-media storage guidelines are cautionary matters that include the idea that one ought not to procrastinate, to just think that things can be done at some (supposed) later leisurely point in time. In the event of a disaster, therefore, whether natural or man-made in origin, the off-site storage of corporate data can posthaste turn into a true business lifesaver.
The readiness involved in utilizing such properly secured records storage can readily enable the informationally-progressive business to keep functionally operating both during and then following any type of crisis. Also, to be noted, it is a awful idea to unprejudiced effect some company person to make the planned back-ups and then take the e-media home as a part of this activity; it should never primarily be considered, moreover, for any vital records protection efforts.
Difficulties can then easily arise if, for instance, the person gets into an accident or, as another possibility, becomes inflamed with the company and may consequently seek to retaliate due to that nettle. It is important, among other records management matters, to verify that the chosen email provider or another Web vendor actually offers effective and efficient online document storage; in this particular regard, one ought to then carefully judge just how reasonably (or better) regain the identified storage station really is well before any planned or attempted scanning and uploading of the company/corporate documents.
All the above stated and normally interrelated considerations are not merely theoretical in nature because there are, in fact, most definite consequences to not implementing very serious records management practices for all essential and highly important business records.
More than 70% of new companies (as is made known by fairly new statistics on this subject) whose data processing facility is fully ruined by fire or other disasters either never do recover from the colossal loss or, it can be instructively renowned, such firms do stop existing within three years of the disaster.
In correct reply to these above genuine concerns, moreover, any chosen off-site data protection services, therefore, must offer an environmentally-controlled and secure place for the digital and magnetic media; there must be, moreover, both rational and verifiable means of monitored protection for all critical data through having scheduled data rotation, ANSI- (American National Standards Institute) quality media-storage containers, win and climate-controlled storage, and updatable means for correctly implementing and having business continuity planning for this entire, holistic trouble.Nonetheless, on average, there tends to be, on the part of business, many unneeded mistakes normally made in the area records management that do not really have to occur. The records held by a firm/institution are, surely, involved with and do then significantly represent a fairly significant investment in business time, effort, and resources; it is equally true as well that these records can be a key means in vitally protecting an organization’s potential liability in a wide variety of functional areas and, moreover, yield an essential audit hasten.
Conditions for Successful Records Management
Businesses, logically, should avoid trying to sustain all records management (RM) activities or practices as being fair a purely internal matter; it is then recognized, of course, that this is where practically all organizations normally start; but, it is reasonably imperative to get past this initial predictable phase, since it normally becomes critical to all future success regarding the legal management of records.
In-house storage, on average, is found to be usually the most expensive and, generally speaking, least secure option for inactive physical files, electronic messages, and data/information captured by a company’s various databases.
On the other hand, when it is ever financially determined that a company should have its own full-scale records and information management (RIM) program, then a generous system and various subsystems must professionally be put into plot in correct support of such a decision; but, more to that specific point, a records and information resources management (RIRM) program ought to be adopted due to its superiority to a mere RIM program, as was thoroughly demonstrated by the author of this present article (see: article on this same website in firm support of RIRM).
There really ought to be, in any event, no great delay or procrastination regarding the always quite considerable decision to protect corporate vital records through a vital records protection program with its own system and subsystems; this needs to be added to the establishment of needed business guidelines, the absence of which, of course, definitely threatens business continuity after any disruption or disaster.
It is advisable, furthermore, never to supposedly impartial wait for a disaster to haphazardly force the firm to actually take the then most requisite action.
Another basic error to studiously avoid is any inconsistent records retention and disposition schedules that might be, somehow or other, vague concerning various files as to, e. g., retention periods; those schedules must be founded clearly upon thoroughly researched and properly utilized honest, audit, and regulatory requirements.
The firm’s RIRM program, having requisite risk management and compliance components, should have well known and formal procedures that are intelligently consistent across all departments without any exception; not then properly both organizing and indexing files will, as with a possible compliance failure, have negative consequences; in this regard, the veteran maxim is still plainly true in that failing to plan is planning to fail, which ought to be obvious.
The professional management of records, thus, covers proper records storage; and, this matter is about finding information when needed, not just removing it from the premises; a RM adage is classically stated, variously, as the requisite effort to get the correct information to the right person at the right time and at a reasonable cost.
Additionally, it can be rightly here cautioned that just having a self-storage unit for the company’s off-site storage is an unneeded risk. Such a storage unit with, perhaps, just a padlock is known to be an empirically weak means of protection.
At an absolute minimum, a state-of-the-art alarm system, for instance, with both proper motion and sound detectors is simply the basic industry standard approved today; also, any proper record storage center must guarantee, in explicit writing within the contract, complete protection from insects, rodents, fire, and other such possible threats to the records.
Records Security
Records scheduled for disposal, especially the most sensitive, must be shredded on a regular basis to also avoid, e. g., suspicions from judges in case of potential litigation; it is well known, furthermore, that many criminals do “dumpster diving” quite often just to peer what they might be able to find; and yet, they are not the only possible troublemakers to reasonably wretchedness about or, perhaps, rationally fear.
Shredding is, increasingly, becoming a basic RM essential as America becomes a more and more litigious culture and society (now more than 1 million lawsuits per year); also, merely, e. g., erasing tapes or discs is no fully real assurance that all data is genuinely eliminated from such media, thus, necessitating full (and documented) physical destruction for the best results, as also a excellent part of overall risk management practices.
It ought not to actually require, therefore, too remarkable of an active imagination to try to reasonably foresee certain possibilities. A company’s various competitors, disgruntled employees, private investigators (and adjunct forces), law enforcement, scavengers, trash hauling firms, and, of course, even the (investigative) news media may really want to know what the organization’s trash could “profitably” contain for certain (negative) use.
When the important decision is finally made to seek out a records center that meets industry standards, how will a company make more certain that it is truly dealing with a records storage management vendor that, properly and solidly, adheres to industry standards? It is imperative to actually ascertain their industry affiliations.
At a bare minimum, therefore, is the RM services company an actual member of such institutions as: Professional Records & Information Services Management (PRISM), Association of Records Managers and Administrators (ARMA) International, National Records Center (NRC), and the National Association for Information Destruction (NAID), ASIS International?
Additional organizations of note are: Society of American Archivists, Information Resources Management Association, Association for Information Management, and those companies that do deal extensively, for example, with Federal government records should, logically, be aware of the National Archives and Records Administration (NARA) and, also, the National Association of Government Archives and Records Administrators (NAGARA).
Furthermore, specialized records producers should also know about such other agencies as, e. g., the Law Enforcement Records Management Association, Nuclear Information and Records Management Association, etc.
Records Retention Environment
Storage conditions for e-media are more special than that for objective paper records storage with 50% relative humidity (RH) and 65F degrees; e-media, thus, needs about 40% RH and 60F (or 55F) to then better help stabilize the electrons on the media; it is best, due to such physical conditions demanded for proper retention purposes, to seek an off-site location because, as can be noted, not just any typical storage environment will do for electronic media.
Additional consideration should be so given to legitimate concerns for added safety and security, as well as the daily-monitored climate within the location for maintaining what would normally be called archival conditions of storage.
There needs to be the provision for quality control checks to, thus, help with appropriately insuring that the data sustains wanted viability as to its continued use; this pertains to any wanted long-term protection that often necessarily requires rotation of the data/information stored on e-media.
For the best and most consistent kind of results for such storage, meaning for the offsite e-media storage, there must then be the wanted situation of regular rotation; this is as fraction of a complete RM program of both requisite and sustainable data backup; this may prove to be, on average, what is considered as the 4th or 5th form of redundancy for the proper needs of companies; it is, in addition, a most rational and very necessary fragment of a holistically integrated and coordinated emergency RM response plan.
And yet, added to all the aforementioned matters is certainly the important need to keep up with all the relevant current codes, laws, and regulations affecting RM; moreover, it is known that various legislators, regulators, and the courts are undoubtedly rather serious concerning, e. g., the continued enforcement of privacy laws. For instance, as long ago as 1988, the Supreme Court of California had, thus, ruled that there can be no expectation of privacy if trash is simply left accessible to the public.
With identity theft on the rise, moreover, as yet another quite real deny to rationally mediate, companies can then reasonably demand more compliance issues to normally occur; and, thus, a record center storage company with verified national affiliations, as was noted above, can genuinely assist a business to consistently pause on top of the proper retention and disposal of its records.
Legal and Regulatory Requirements Taking a certain matter into more of a useful depth approach, will a company’s e-records storage withstand possible or potential legal scrutiny? This is surely a pertinent matter, increasingly, because both recent US and global compliance regulations do require stricter maintenance of accurate and trustworthy recordkeeping, which ought to be intelligently coupled appropriately to all or any genuine risk management concerns and practices in an integrated, not haphazard, fashion.
If some miscreant deliberately, e. g., hacks into a company’s computer system, would it be able to prove to its customers and shareholders that the genuine integrity of company data, as well as particular data on the customers and shareholders, had not been thereby compromised?
If any charges or accusations were set against the firm regarding, e. g., any purportedly questionable accounting practices, could the firm then reasonably defend those information processes and their assumed reliability?
These kinds of aforementioned questions have become increasingly important because, e. g., of global government regulations that are, crescively, making firms more responsible for both the total accuracy and true dependability of their possessed information.
The risks involved in the improper retention and management of records have grown rather substantially; this is, thus, mainly due to such laws as the Public Company Accounting Reform and Investor Protection Act(Sarbanes-Oxley Act) of 2002, the Financial Modernization Act (Gramm-Leach-Bliley Act) of 1999, and, among others, the European Union Data Protection Directive of 1995 that include increased fines and jail terms, which pertains for both private and public entities and their management as well.
This stout honest and substantive regulatory development, when added to the explosive use of advanced digital systems to manage modern corporate activities, indicates that electronic records are now definitely being defined, in laws and regulations, as truly being completely equal to traditional paper and micrographic records.
One sees that it is important, therefore, for both private and public organizations/corporations to rationally and clearly sever the possible legal, regulatory, and business risks; these risks are manifestly involved in the buy, access/retrieval, retention/storage, careful management, and reproduction of their e-records. Moreover, any industries typically assign at a naturally high risk for litigation and/or regulatory review must be both extra careful and thoroughly vigilant.
Concerns encompass such issues as genuine reliability and verifiable accuracy of the retained data/records, various methods of retention, and, of course, sustained ability to properly retrieve records when they are required for business or other use; and, as an added safety factor, important concerns regarding the additional impact of risk management understandings must, thus, be rationally and methodically, procedurally and systematically, included in both all planning and implementation efforts undertaken.
For the then rational sake of achieving proper compliance with such records-related laws and regulations, a corporation/institution must keep information in an appropriate manner that allows it to be quickly retrieved; this is, also, while quiet being able to originate determined that the data have not been (actually or by implication) altered or even improperly accessed by anyone other than the officially authorized persons.
Such logical and appropriate demands signify, therefore, that the chief information officer (CIO), records manager, and legal counsel must all labor together to make sure that, for instance, both competitiveness and compliance are basically achieved at the most reasonable cost to the organization.
The contemporary legal and regulatory recognition of the importance of electronic records is based firmly on these data/records now meeting certain normally identified and entrenched requirements. The dominant requirement is that data/records are deemed really authentic and can be, thus, demonstrated to be truly favorable, steady, trustworthy, truthful, and accurate.
The overriding connotation of this practical necessity, therefore, is that the e-record must have been captured at or near the time of the event or transaction in question and, moreover, must be fully complete and made so available for retrieval as needed, e. g., for any requisite regulatory or business purposes.
Even more to the point in question, both the context and the structure of the e-record must, in addition, be kept for the entire retention life of the data/record; this, also, includes any possible or scheduled migration of the data/record from one system or records medium to another.
Any unwarranted or scandalous failure to comply with these necessities can lead to unwanted questions, especially in a court of law, about specific data/records and, moreover, the particular process by which they were, thus, actually managed.
The fewer gaps or deficiencies found (though, one hopes, none exist) in the illustrious storage and management of the data/record, over its entire lifecycle, then the greater is the possibility that the record will fully withstand any potential legal challenges; this, logically, regards its appropriate admissibility (in court) and, most prominently, its own readily sustainable credibility as well.Electronic Storage Reliability
Why, some people might ask, is both admissibility and credibility so considerable? The Uniform Photographic Copies of Business and Public Records as Evidence Act (of which it is good to know that there are both federal and state versions) states that a reproduction, made by any process that correctly reproduces or forms a lasting medium for reproducing the original, is held to be fully admissible in evidence as is the new record itself.
Although the vast majority of new data stored is now electronic, many institutions/corporations are still converting information from hard copies; this importantly means, among other implications, that mixed data storage modes are, of course, being regularly utilized, as may be needed.
Many organizations, as an example, do still store many scanned documents as well as electronic/hard copy faxes, which is, thus, added to totally electronic exchange storage, which, of course, certainly includes email
The Uniform Photographic Copies of Business and Public Records as Evidence Act is, therefore, highly significant because it rationally links electronic and hard storage. In addition, the Act logically assists in defining what is to be correctly considered an “original” document as such.
Because of the existence of e-records and their ever crescive proliferation in business usage, it is seen, furthermore, that the correct interpretation of a “durable medium” has, thus, been rationally lengthened to then cover all electronic storage media; once again, here is a useful and empirical instance of where sound risk management and compliance policies and practices will then truly support overall efforts at wanted success.
The reality of the medium interested has, therefore, been put into the direct focus of an enlarged discussion for any successful records and information resources management program, with its operational system and cognate subsystems in place. Thus, for a apt reproduction of an e-record to be held as being as satisfactory to having the original, the particular medium utilized for the storage of data/records must be declared as reliable and, moreover, must fully uphold the replica of a upright facsimile of the original record itself.
Therefore, professional records managers and any corporate officials responsible for data/records management should necessarily be fully cognizant of the fact that the particular choice of hardware is truly significant when, thus, actually deciding on any chosen storage architecture and, by associated logical implication, the then cognate devices.
Although many kinds of data/records-applicable regulations, it needs to be added critically, do supposedly wish to seem as being just “technology neutral,” (in not, thus, explicitly specifying particular media as held to be legally or otherwise permitted for use), there are, in fact, a number of United States and international laws and regulations that suggest otherwise in reality.
Many laws and/or regulations, for example, either purposely require or highly accentuate the need for use of WORM (Write Once Read Many) technology; this is an optical disk (OD) technology on which data can be written only once and, thus, become permanent; it is fairly considered, by many experts, as the favorite technology for, thus, properly ensuring the genuine fidelity of electronically stored records.
In line with the above-cited contention as to the nature of a preferred media for records use, the US Securities and Exchange Commission (SEC) has a regulation (17 CFR 240.17a-4(f)) that actually stipulates, in fact, that the chosen electronic storage media must preserve the records only in a non-rewriteable, non-erasable format.
This particular regulation, in addition, mandates that if using any electronic storage media other than the specified OD technology, the member, broker, or dealer must advise its chosen examining authority at least 90 days before employing such storage media.
To this most salient and cognate point, one can rather usefully know that there have been no publicly reported matter of any regulatory issues ascribed, either directly or indirectly, to the employment of WORM storage subsystems or media; this pertains to over the many years that this famed technology has been in actual employ, e. g., by broker-dealers.Records Retention Considerations
The reason why the aforementioned concern pertaining to the media type employed is pertinent here is because most of what is known as the lifecycle of a record is the status of its being “stored.” The storage period, it can be properly stressed, is the time when records are most logically susceptible to premeditated tampering or possibly inadvertent alteration or even total erasure.
Accidental or inadvertent tampering can, for instance occur for the duration of the process of migrating records many times because of, e. g., storage media degradation or, perhaps, just simple obsolescence occurring over an extended data/records retention period.
To the practical degree that a corporation/institution in litigation can rapidly eliminate any challenges, associated with the storage period, by manifestly demonstrating that a record/data could not have been changed, a costly and protracted investigation into record fidelity can, in fact, then be reasonably preempted.
Of course, this noted matter would not normally pertain, for instance, to possibly some kind of an organized effort concerning a conspiracy of technology experts and company insiders; also, usually to be just excluded would be a rather inept or, perhaps, angry employee doing steady damage of some type; but, either case can exist, nonetheless, as within the realm of possibility.
Spoliation, defined as the determined (or sometimes careless) destruction of evidence that denies conflicting parties their due rights under the law, is yet an additional and crescive concern of institutions; this is as to the risk of being cited for such a matter or potential occurrence.
It can be reasonably definite, moreover, that courts, in some jurisdictions, do permit even incorrect and negligent conduct to simply determine the basis of such a claim for the destruction of evidence. The existing potential, for being so cited for a charge of spoliation in litigation and/or a regulatory investigation, is, thus, generally one of the clearly furthermost exposures corporations have under the express and explicit stipulations of the Sarbanes-Oxley (SOX) Act.
Such a likelihood, therefore, places a gigantic weight on the particular storage mechanisms and associated applications being so ragged to then guard the data/records for the mandatory retention period.
Having been cited for spoliation could cause the consequence of being penalized with major sanctions and significant fines; there is, also, the often related matter of noteworthy negative publicity from disclosure, as may be seen on the front pages of commonly read financial and business newspapers, trade magazines, and cognate publications.
There comes, again, the consideration that such a matter as the information systems’ architecture choices require a necessary dialogue among the CIO, records manager, and honest counsel to accomplish certain that correct systems are developed and passe, which must include risk management and compliance efforts, as has been above distinguished.
The requisite opportunity of ensuring needed record trustworthiness expands in proportion to the amount of time the e-records must be kept. Actual records retention periods can, for instance, range from as little as objective three years (and, many times, much less for mere duplicates) to as long as fifty years or more; in a minority of cases, especially for corporate evidentiary records and archival records, retention can, in fact, be forever as a disposition matter.
Nuclear records management, for instance, would be a, thus, ready example of an entire industry segment and its informational/data applications in which extremely longer-term preservation or simply absolutely permanent retention is, thus, obviously required by grand explicit Federal and other regulation and good business practices as well.Readily Retrievable Requirement
Active records, perceived clearly from a regulatory perspective, are normally expected to be “readily” available, within mere hours or, at the least, on the very same day, throughout the first two to three years of their required retention period; this is, surely, the regular time when the business potential for a regulatory investigation and/or audit is, on average, usually the greatest.
Records, after becoming inactive, should still be reasonably retrievable within a decent period of time, which is usually just some days, not months, in time. For instance, as to retrievability, proper discovery orders must, in addition, be easily fulfilled within a specific period of time, generally calculated in obvious weeks or months rather than, on average, mere hours or days.
From a business organizational point of view, the actual incidence of and access pace for records retrieval is, of course, comparatively high for new records. The particular retrieval time then normally decreases with the, thus, increasing age of the represent. Regarding those records that become inactive over time, the specific retrieval activity of a record, in a number of situations, may, in fact, be quite very low for many years.
However, e. g., as so certain by the actual incidence of a particular event, such as the final payment of a mortgage loan or a life insurance policy’s payoff, a marked increase of activity may then quite logically occur.
When a record has, however, finally reached its determined inactive or, in a minority of cases, archival site and possibly has been then transferred to a slower, reduced cost e-records storage medium, an increased response time to retrieve the record would normally be thought of as being readily understandable and fairly obedient by the courts and, on average, most regulators.
The dependable reliability of the record, nonetheless, must be systematically protected for the entire retention period; this must be done, furthermore, in a definite manner that insures it to be fully retrievable, clearly processable, meaning with the use of existing hardware and software, and exactly reproducible in a known form that is, as needed, human-readable.
This set kind of prerequisite places quite fairly notable weight upon a corporation/organization to properly maintain and update/revise, as required, records management policies associated with data archaeology and cognate forensics and, therefore, to both logically and consistently make all present and future technology decisions for that appropriate and sound reason.Disaster Recovery Considerations
To accomplish sure that data/records are really readily retrievable, most regulations, as well as information systems best practices requirements, necessitate that a copy of assigned (or fixed) content or reference e-records be maintained at a totally positive geographical location for the potential needs of disaster recovery.
Disaster copies of records are most often written to, and kept on, removable media, inclusive of, e.g., CD-ROMS, tapes, and floppy drives, unless very rapid access is truly required, when the copies have to be restored.
Removable media usually yield, on average, the most cost-effective solution for then regularly keeping pain copies; this is, moreover, because these copies rarely do require to be accessed and restored; and, further to this particular consideration, off-line shelf storage is, normally, the lowest cost answer to be found.
Many companies/corporations are choosing to contract out their data recovery function due to economies of scale attained by doing so; this is as both the cost and difficulty of such utilized storage and retrieval do tend to increase at a company’s own IT facility.Fidelity of Records/Data
Dependability regarding the veracity of records is largely extraneous if the records/data are not correct and reliable in the first space. A righteous means, it can here be well added, toward properly ensuring needed trustworthiness is to see the components rightly associated with storage of e-records in the correct context of what has been notably referred to as a “chain of trust.”
More directly speaking, a number of possible components, in an e-records dwelling, can be so well applied to properly guard the requisite reliability of e-records.
This specifically, in point of fact, includes the important components known as the application, the logical file management system, the physical storage system, and, of course, the media involved.
Moreover, the more components that are necessarily used to originate sure that e-records are not changed or erased before to their required retention period, the more likely the storage environment will be both thought of and readily accepted as being dependable. This practical concept is enormously significant in formulating the then most appropriate data and system architecture, which, thus, ought to be functionally employed.
This is important to consider because if any part of a link in the aforementioned “chain of trust” is somehow determined to be fragile by a court of law and/or a regulatory investigation, or if the record cannot be presented, as attributed to a fault or breakdown of an element in that chain, then the general process, measures, and scheme of retaining all of an institution’s e-records could be challenged.
As a direct consequence of such a challenge, the data/record could be so determined to be then inadmissible, by the courts, as evidence; also, if the data/record is unable to be produced because of a fault or breakdown of any constituent part of the system, then a aesthetic, sanction, or even a finding of true spoliation could occur.Correctness of the Data/Record
Of core importance to the concept of evidentiary dependability and regulatory compliance is the requirement to earn clear about the genuineness or reliability of the data/record involved in any query. At any time during its existence, therefore, it is imperative that the report and all possible occurrences associated with the record can then be verified; upon occasion, this need is called a record’s demonstrable “chain of custody” or audit trail.
The noted presence of such an audit lunge can be, in fact, highly convenient as good evidence to reveal that the data/records have, in fact, been correctly handled; this, moreover, usefully assists in proving that no improper, inadvertent, or, perhaps, unauthorized changes of the data/record, or its necessarily related metadata, has happened during the record’s existence.
That expected trail reduces the unwanted danger that a modification to the data/record could go unobserved and decreases the possibility that the data/record would be questioned; such could, on average, normally pertain to either the possible course of litigation and/or in any regulatory investigations.
The predominant situation for audit trails is to be found at an application level. A positive aspect regarding such a consideration relates to some technology, such as WORM, because it does not permit erasure or modification of records or even cognate index information written to the media; this then, logically, provides both an intrinsic and regular audit trail of all the stored records.
There are often related possible kinds of judgments, furthermore, that may be rationally and functionally made in support of the needed assurance of data/records security features being made fairly operable.
These do properly include, e. g., if one ought to enact an identity management system, a hard-token security system that logically demands a physical “key” of some kind, implementational workflow software, or, perhaps, to perform determined that there are certain points at which the data become fixed or lasting.
These are to be, thus, appropriately seen as being all highly significant options that managers must dutifully mediate about using when considering the components of the data processes and architecture intimately alive to for use.
The important business need for having reliable storage and management of digital media is substantially greater than ever before; this is simply due, of course, to the extensively rapid growth of e-records and becoming even more so well into this 21st century.
Expected and mandated compliance, furthermore, with a plethora of novel laws and regulations massively necessitates increased records storage consistency, retention, ready retrievability, and correctness; thus, for any corporation/organization’s IT policy and appropriately related choices, in turn, one then wisely perceives, quite clearly, that all this truly has, increasingly, both fairly positive and predictable consequences for business.
With what was immediately said above kept firmly in mind, institutions/ corporations can be informed by their managers, therefore, as to how best they can reasonably prepare for these delineated matters that must be confronted.
For any firm expecting to fully succeed as a both credible and modern business entity, there must be a records and information resources management program, with its system and subsystems in area, as definitely part of a convincing and holistic plan for managing electronic records; and, remarkable more particularly speaking, it is, thus, absolutely imperative to logically maintain truly current/revised records retention schedules covering all data/records alive to with business activities.
The applications utilized, in this holistic process, ought to be considered and analyzed as vitally, thus, prefaced upon its inherent requirements for properly defending the credibility, reliability, accessibility, and retention life of the e-records being captured, created, received, and maintained or retained.
And, it can be here, e. g., certainly added that those various industries and applications with greater degrees of often expected risk, for naturally attracting possible litigation and/or regulatory investigation, need to utilize an extra amount of concern or conscientiousness; this then pertains to correctly creating and then critically sustaining a both verifiable and demonstrable chain of trust that, intrinsically and manifestly, defends all the e-records (or any records, paper, etc.) from any modification and precipitate or unwanted deletion/erasure.
Conclusion
If the RIRM and associated recommendations, as cited in this article, are genuinely taken to heart by business leaders and corporate officers, then the wanted legality, retrievability, and retention of business records can, therefore, be quite easily and properly assured; in addition, both cognate concerns for successful and effective risk management and compliance considerations will be equally and, thus, fully covered without a doubt.
Bibliography
Best Practices in Policies and Procedures by Stephen Page, CRM, PMP, 2002.
Business Continuity Strategies: Protecting Against Unplanned Disasters, 3rd Edition by Kenneth N. Myers, 2006.
Database Systems: Produce, Implementation, and Managementby Peter Rob and Carlos Coronel, 2001.
Discovery of Electronically Stored Information: Surveying the Right Landscape by Ronald J. Hedges, 2007.
Electronic Discovery and Records Management Guide: Rules, Checklists, and Forms (2009edition).by Jay E. Grenig, Browning E. Marean and Mary Pat Poteet, eds., 2008.
Establishing a System of Policies and Procedures by Stephen Page, CRM, PMP, 1998.Information Nation: Seven Keys to Information Management Compliance by Randolph A. Kahn, Esq, 2009.
Law, Records and Information Management: The Court Cases by Donald S. Skupsky, JD, CRM, FAI and John C. Montana, JD, 1994.
Managing Records as Evidence and Information by Richard J. Cox, 2003.
Planning and Implementing Electronic Records Managementby Kelvin Smith, 2008.
Records Management by Judith Read Smith and Norman F. Kallaus, 1996.
Records Management Responsibility in Litigation Support by ARMA International, 2007.
Records Retention: Law and Practiceby Michael O’Shea, updated annually.
Requirements for Managing Electronic Messages as Records (ANSI/ARMA 9-2004) by ARMA International Standards Development Task Force.
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Filed under Email Compliance Solutions by on Mar 29th, 2011. Comment.
- How to create a split-archive using WinRAR
- How to password-protect and encrypt files
Have you ever had a large file, let’s say a 500MB file that you wanted to upload to the Internet but the station you want to upload to only allows 100MB or something less than 500MB? Have you ever had a file that was a bit personal, lets say some emails or photos that you really don’t want just anyone viewing besides yourself? What about something really secretive, like blueprints or a book you objective wrote? Using a great application called, WinRAR, you can take care of all these problems and provide yourself with peace of mind and ease of uploading.
The three things you will learn in this tutorial are:
1) How to create a split archive.
2) How to create a password-protected archive.
3) How to create an encrypted password-protected archive.
So let’s get started. Say you are just dying to share that home video of your kid’s first steps with your parents who live pretty far away. You could mail the video, but that takes a long time and costs money, plus you need to go to the trouble of burning a DVD or burning the file to a CD-ROM. It makes a lot more sense to email them this, but what if the video is pretty long and it’s also a rather grand file? The better option is to send it using a service like MediaFire, so it does no take your parents 2 hours to receive their email on their half-rate Verizon DSL connection. MediaFire is a great service, but it has one lame limitation, it only allows a 100MB file to be sent. Most videos will exceed this size, so that what do you do? You create a split archive!
To do this, visit WinRAR’s homepage and download your free 30-day trial of their application. After the 30 days run out, you can buy the software for $29 or you can continue to use it with that annoying nag screen like the more familiar WinZip application has. There may be places online to buy the software at a cheaper price (or get it for free) but I am not aware, nor at the liberty to offer advice in this matter.
OK so you’ve installed WinRAR, well done. Now, pick up that file video file you want to send, right-click on it. You will notice some new options there for WinRAR, left-click the one that says “add to archive”, this will launch WinRAR, ready to compress your video file. The first thing you will notice is the archive name, you can leave this whatever the name is by default (which is the name of the video file) or change it, it does not matter. Now observe all the way to the bottom left, you see where it says “Split to volumes, bytes”? In that blank spot you want to type this: “100 mb”, without the quotes. What you are doing here is telling WinRAR how high a limit you want the file to be, but because your video file is more than 100 mb, it will automatically create a split-archive (multiple parts) of the video file. So let’s say this file is 500 MB, WinRAR will give you five 100MB parts in the filename format as follows: videofile.part1.rar, videofile.part2.rar, etc. There is no limit to how many parts you can create or what file size you can specify (in our case we specified 100MB). Once you’ve told WinRAR you want it at “100 mb” (remember, without the quotes) you can click the “OK” button at the bottom and WinRAR will make your parts for you. You can now upload these separate files, solving your file size dilemma.
It is important to imprint that the receiver of your files need to also have WinRAR installed and all of the parts in the same folder. I cannot emphasize this point enough, all of these parts must be in the same folder, which this is accomplish, the receiver will right-click part 1 of the file and choose “extract here”, which will give them the video file. Unlike ZIP, there is no need to extract part 2, because it was automatically done for you. The receiver can now delete the RAR part files and has the video.
Now, on a different note, let’s say you have something personal you want to send to someone, but ensure that they are the only person who sees it. For this example, lets say you just finished writing a book and you want to prove it to a trustworthy friend or colleague to read, your surely don’t want this getting into the wrong hands, after all it took a lot of time and energy to write! WinRAR has the perfect solution for you.
You will again, need to have WinRAR installed. Right-click the file you want to send and choose “add to archive”. Now you will see the same screen we used for split-archiving in the tutorial above, but you should also notice there are tabs at the top. Click on the “Advanced” tab. On the right you will peek a button that says, “Set password…”, click it. Now it will ask you to enter a password and re-enter it, to ensure you set it correctly. So for this example, we will enter the password 1234 (in reality make it something very hard). Now after you have entered the password there is an even better option for security, click the check box underneath that says “encrypt file names”, now click OK. You can now click the “General” tab at the top and then click the “OK” button on bottom. WinRAR will create your encrypted and password-protect file for you.
What we did here was ensured that no one on the earth can launch that RAR file without knowing the password, securing your book or whatever data you want, so only those you give the password to will be able to see it and with 128-bit AES encryption (same bit level online banks use) you can rest philosophize it will be for “their eyes only”.
It is indispensable to note that it is possible for a hacker to “crack” your password-protected, 128-bit encryption RAR file, by using a contrivance known as Brute-Forcing, but this is a process which uses a dictionary list (a massive list of common passwords and words) but can only guess what the password could be. So make sure your password is procure, something like, “happy”, is a abominable password and could easily be cracked. Instead of “ecstatic” try something like, “Happy44slappy92″, or better yet, “h4ppy2352s14ppy92″, the more difficult you make the password for someone to guess, the more difficult you design it for a Brute-Force attack as well. So happy uploading!
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